About Border Bank

Who is Border Bank?

Border Bank is a mutual financial institution servicing the wider Department of Home Affairs community, offering products & services for every stage of life, from Savings & Transaction Accounts to Home Loans & Insurance.

Border Bank is supervised by the Australian Prudential Regulation Authority (APRA) to maintain minimum standards to ensure security of member’s funds. APRA is the same body that supervises the major banks. Border Bank is governed by its Board of Directors.

Border Bank is a division of Police Bank. All Members of the Border Bank are shareholders with equal voting rights and any cash surplus is put back into the Bank to provide additional benefits for Members.

Our Vision

To be the trusted Bank of choice for the Department of Home Affairs Family and associated community groups.

Our Values

Integrity: We do the right thing, each and every time.

Simplicity: We aim to continually simplify & improve products, process & services.

Accountability: We take ownership by delivering on what we commit to and always do our best.

Member Focused: Our Members are at the heart of everything we do.

One Team: We personally commit to the success and wellbeing of our colleagues.

Sources of Values

  • Honouring excellence of the Department of Home Affairs
  • Member owned mutual bank
  • Competitive Products, and Quality Service

Mutual Bank – An Alternative and Proud of It

While many of Australia’s largest companies and financial institutions are coming to terms with their values and ethics, Border Bank have a very clear purpose.

Border Bank agrees to promote the principles of Member-owned financial institutions, to meet the financial needs of Members with dignity, honesty and integrity.

Border Bank is a Member-owned financial institution that is focused on the people they serve. There are no external shareholders to influence the course of our activities. This means that profits are returned to Members in the form of better interest rates, products and services.

Our ConstitutionOur Board of Directors