Update to our Financial Services Guide and Terms and Conditions

Effective Wednesday 13 July 2022, we will be updating our Financial Services Guide and website to incorporate the changes listed below.

The changes predominantly involve the separation of our Financial Services Guide and our Terms and Conditions.

Our Financial Services Guide.

• Our Financial Services Guide has now been summarised and shortened.

Our Terms and Conditions

• We have introduced a new Terms and Conditions Guide. This Guide now incorporates’
  • Banking product summaries
  • Membership terms and conditions
  • General terms and condition applicable on products
  • Privacy, complaints, information and compliance terms and conditions
  • Specific terms and conditions
  • Financial hardship assistance terms and conditions.

The latest versions of our Financial Services Guide and Terms and Conditions are available here.